Strong Cat Urine Smell Solutions
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24/7 Support Available
We're Here to Help! 🐱
Have questions about Purrify? Need help with your order?
Our friendly customer support team is ready to assist you with expert advice and solutions.
Fast Response
Expert Advice
Friendly Team
Choose Your Preferred Way to Connect
We're available through multiple channels to make it easy for you!
Email Support
support@purrify.ca
Get detailed help via email
Usually within 24 hours
Phone Support
1 (450) 663-6773
Call 1-450-6-ODORS-3
See what we did there? We trapped those pesky odors right inside our digits so they can't escape and stink up your day!
Mon-Fri, 9AM-5PM EST
WhatsApp Chat
Chat with us
Instant messaging via WhatsApp
Usually within 1 hour
⚡ Average response time: Under 2 hours during business hours
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Fill out the form below and we'll get back to you within 24 hours ⏰
Frequently Asked Questions
Quick answers to common questions 💡
Q:How quickly will I see results with Purrify?
Most customers notice a significant reduction in odors within the first few hours of application. The activated carbon begins trapping odor molecules immediately upon contact.
Q:What's your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied with Purrify, contact us for a full refund.
Q:Do you offer bulk pricing for multiple cats?
Yes! Our 500g bulk size offers the best value for multi-cat households. We also have wholesale pricing available for pet stores and veterinarians.
Q:What if my cat accidentally ingests some?
Activated carbon used in household filtration is biologically inert. Purrify is designed to stay mixed with the litter; monitor as usual and contact your veterinarian with any concerns.
Need Help? We're Just a Call Away
Call 1 (450) 663-6773
Or use our secret code: Call 1-450-6-ODORS-3
See what we did there? We trapped those pesky odors right inside our digits so they can't escape and stink up your day!
Our friendly customer support team is ready to help you with any questions about Purrify, orders, or product recommendations. We're here Monday-Friday 9AM-5PM EST.
Have a question? Give us a call and we'll get your litter box smelling fresh again!
Business Hours
Monday - Friday
9:00 AM - 5:00 PM EST
Saturday
10:00 AM - 2:00 PM EST
Sunday
Closed
Our Location
Purrify Canada
109-17680 Rue Charles
Mirabel, QC J7J 0T6
Canada
We ship across Canada and offer local pickup in the Mirabel area.
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