Strong Cat Urine Smell Solutions
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We're Here to Help
Have questions about Purrify? Need help with your order? Our friendly customer support team is ready to assist you with expert advice and solutions.
Get in Touch
Choose the contact method that works best for you
Email Support
support@purrify.ca
Get detailed help via email
Usually within 24 hours
Phone Support
Call 1-450-6-ODORS-3
1 (450) 663-6773
Speak directly with our team
Mon-Fri, 9AM-5PM EST
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours
Frequently Asked Questions
Quick answers to common questions
How quickly will I see results with Purrify?
Most customers notice a significant reduction in odors within the first few hours of application. The activated carbon begins trapping odor molecules immediately upon contact.
What's your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied with Purrify, contact us for a full refund.
Do you offer bulk pricing for multiple cats?
Yes! Our 500g bulk size offers the best value for multi-cat households. We also have wholesale pricing available for pet stores and veterinarians.
What if my cat accidentally ingests some?
Activated carbon used in household filtration is biologically inert. Purrify is designed to stay mixed with the litter; monitor as usual and contact your veterinarian with any concerns.
Need Help? We're Just a Call Away
Call 1 (450) 663-6773
Our friendly customer support team is ready to help you with any questions about Purrify, orders, or product recommendations. We're here Monday-Friday 9AM-5PM EST.
Have a question? Give us a call and we'll get your litter box smelling fresh again!
Business Hours
Monday - Friday
9:00 AM - 5:00 PM EST
Saturday
10:00 AM - 2:00 PM EST
Sunday
Closed
Our Location
Purrify Canada
109-17680 Rue Charles
Mirabel, QC J7J 0T6
Canada
We ship across Canada and offer local pickup in the Mirabel area.
