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Have questions about Purrify? Need help with your order? Our friendly customer support team is ready to assist you with expert advice and solutions.
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Email Support
support@purrify.ca
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Usually within 24 hours
Phone Support
+1 514 961 9386
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Mon-Fri, 9AM-5PM EST
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Frequently Asked Questions
Quick answers to common questions
How quickly will I see results with Purrify?
Most customers notice a significant reduction in odors within the first few hours of application. The activated carbon begins trapping odor molecules immediately upon contact.
What's your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied with Purrify, contact us for a full refund.
Do you offer bulk pricing for multiple cats?
Yes! Our 500g bulk size offers the best value for multi-cat households. We also have wholesale pricing available for pet stores and veterinarians.
Is Purrify safe if my cat accidentally ingests it?
Absolutely. Activated carbon is completely safe for cats and is actually used in veterinary medicine. However, Purrify is designed to stay mixed with the litter.
Business Hours
Monday - Friday
9:00 AM - 5:00 PM EST
Saturday
10:00 AM - 2:00 PM EST
Sunday
Closed
Our Location
Purrify Canada
Montreal, Quebec
Canada
We ship across Canada and offer local pickup in the Montreal area.