That "self-cleaning Purrify litter box" is not us. We make deodorizer, not litter boxes.

Real vs fake, side by side

The only thing the copycat took is our name. Nothing else matches. Here are the two stores next to each other so you can tell at a glance.

purrify.ca

Our site, our logo, and the cat litter additive we actually make.

buypurrify .com

A different logo and a self-cleaning litter box we have never made, sold under our name. The store changes its country, currency, and ad language depending on who is looking.

If you were charged, do these three things today

1. 1

   Dispute the charge with your bank now

   Call the number on the back of your card and tell them you want to dispute a charge from a fraudulent website called buypurrify .com, that the product never arrived as advertised, and that you would like a chargeback. Visa, Mastercard, and Amex all have strong buyer protection for exactly this. Acting quickly gives you the best chance.

2. 2

   Ask for a replacement card

   Whoever runs that checkout collected your full card number, expiry, and the three digit code on the back. Whether or not you win the refund, ask your bank to cancel that card and send a new one. It takes about five minutes and costs nothing.

3. 3

   Watch for follow-up scams

   They also have your name, email, address, and phone number. Expect texts or calls pretending to be your bank, a courier, or "Purrify support" asking you to click a link or read out a code. Ignore them. And be wary of anyone offering to "recover your money" for an upfront fee, which is a second scam aimed at people who were just scammed.

Real Purrify vs the imposter

What we have been able to confirm

We want to be careful and fair, so here is what comes straight from public records, and what is our own reading of it.

From public records

• buypurrify .com was registered through GoDaddy on May 25, 2026, with the owner hidden behind a privacy service. The public domain record still shows it active and unsuspended when we last checked it on August 17, 2026.
• The storefront runs on Shopify and sits behind Cloudflare, and it was still taking orders on August 17, 2026, nearly three months after we first reported it.
• It now lists two products: a self-cleaning litter box at $29.99 and a 120 pack of litter box liners at $19.98. Purrify has never made or sold either one. The liners were added after the litter box, so the store is still being worked on.
• It trades on the Purrify name, and its logo imitates ours: the same word in the same heavy rounded lettering, with a blue paw print where ours has pink cat ears. Theirs was generated in May 2026, five days before they registered the domain.
• The store is older than the name it stole. Its own public product listing shows the litter box was put up on February 26, 2026 and the liners on April 20, both before the buypurrify .com domain existed, and the listings still carry a different seller name. This was somebody else's dropship store, repainted with our name in late May.
• Its own contact page, the one every store is required to publish, gives the trade name "Nutrients Hair" and the email address [email protected]. A hair supplement name on a cat litter store is the same template reused, and it is not us.
• Its ads have run on Facebook and Instagram in more than one language, including Spanish, and the store switches country and currency based on who is visiting.

What buyers have told us

• Cat owners have been writing to us every week since May 25, 2026. Most found us by searching our name after their order went missing.
• The money leaves their account right away. The litter box never comes.
• Some are sent a tracking number that later claims the parcel was delivered and signed for by a name they do not recognize.
• Others are told the address was entered wrong and are asked to wait, then hear nothing more.
• The order confirmations they forward us carry order numbers that do not exist anywhere in our records, because the order was never with us.
• The good news, and the reason we keep saying it: of the people who told us how it ended, almost all got their money back once they called their bank or card company. Several wrote back just to tell us the refund came through.

Our view

Based on the points above, we believe buypurrify .com is set up to take payments under our name for a product the operators do not intend to deliver as advertised. We are sharing this in good faith to protect shoppers. If you operate that site and believe this is mistaken, contact us at [email protected].

The receipts

You do not have to take our word for any of this. Here is some of what is on the public record.

Help us get it taken down

The fastest way to stop this is for the people who saw the ads to report them. Reviewers tend to act faster on a report from someone who was actually targeted than on one from the brand being copied. We are hearing from shoppers across Canada and the United States, and the ads run in more than one language, including Spanish. Every link below goes to an official reporting page. None of them go to the imposter store.

Then report the people keeping it online

Each report below chips away at a different piece of their setup. You do not have to do all of them. Even one helps.

• Meta Ad Library (every ad they are running)

  This is the public list of every ad the fake is running right now, in every language. On August 17, 2026 we counted 27 of them live.

  Open the Meta Ad Library

  When it opens, find the ad that looks most like the one you saw, open it, and report that one first. If you have a few minutes, report a few more while you are there. There is no button to report them all at once, so every single ad you flag helps.

• Shopify (hosts the store, and can switch it off)

  This is the strongest one. Shopify runs the store, so they can take it down today, and they do not need anyone to own a trademark first. Their own reporting form makes you sign in to a Shopify account, so write to their legal team instead. The button below opens an email with everything already filled in, including the store's ID number inside Shopify. Add what happened to you, then send it.

  Email Shopify about the store

  If the button does not open your email, write to [email protected] yourself and paste the wording below. Attach the order confirmation the store sent you, and the bank or card line showing the charge. If you would rather use their form, it is at shopify.com/legal/tools/report-an-issue/fraud, but it will ask you to make a free Shopify account first.

  Shopify Trust and Safety, I am reporting a store hosted on your platform for fraud. Store: https://buypurrify.com Shopify shop ID: 78235500601 Shopify store handle: 5chsep-7b.myshopify.com I paid this store and my order never arrived. (Add what happened to you here, with your order number and the date you paid.) The store trades under the name Purrify. That name belongs to Purrify Management Inc. in Canada, which sells at https://www.purrify.ca and has no connection to this store. Its own contact page gives a different trade name, Nutrients Hair, and the email [email protected]. Please remove this store under your Acceptable Use Policy rules on fraud and deceptive practices. (Your name) (Your email)

• GoDaddy (the domain registrar)

  Report the domain itself for fraud and impersonation.

  Open the GoDaddy abuse report

• Cloudflare (sits in front of the site)

  Report the site to Cloudflare as phishing. They forward abuse reports to the host and the site owner.

  Open the Cloudflare phishing report

• US Federal Trade Commission

  Most of the people writing to us are in the United States, so this is the one that counts for them. Say plainly that the store is buypurrify .com and that the real company is purrify.ca, so the two never get mixed up.

  Report to the FTC

  Attach or paste the order confirmation you were sent. The email address it came from tells them who took the money.

• Canadian Anti-Fraud Centre

  If you are in Canada, report it to the national fraud centre. It helps build the case and warns others.

  Report to the Canadian Anti-Fraud Centre

• Your local fraud or consumer office

  Outside Canada, your local consumer protection or fraud reporting office is the right place. A web search for "report a scam" plus your country usually finds it.

  Report at econsumer.gov (international)

Updates

We are keeping a running log here as we report the fake and as the platforms respond. Each date is when something actually happened, not a promise about what comes next. Check back, we will keep adding to it.

1. August 17, 2026

   We checked everything again today, and the fake is growing rather than fading. buypurrify .com is still online, still taking card payments, and now sells a pack of litter box liners alongside the litter box. The public domain record still shows the domain active, with no suspension. There are two fake Facebook accounts using our name, not one: the page cat owners find has 729 followers, and a second page buys the ads. Twenty-seven of those ads were running today, and five of them had gone live only the day before. Cat owners are still writing to us, the most recent in the middle of this month, which makes it almost three straight months of people paying that store and getting nothing.

2. August 13, 2026

   By this date we had reported the ads to Meta more than once, with screenshots of buyers saying their orders never came. Meta never wrote back, and the ads kept running. That silence is why we are asking the people who saw the ads to report them too. A report from someone who was actually charged carries more weight than one from the brand being copied.

3. July 2026

   The complaints kept coming week after week, so we started answering every one with the same plain steps: dispute the charge as "not received", replace the card, and report the ads. People wrote back to tell us the refunds were coming through. If your bank has not answered yet, keep pushing. It is working for others.

4. June 1, 2026

   GoDaddy logged our abuse report about the domain and gave us a case number, DCU101357935, along with a note that they cannot send status updates. The domain was still active when we last looked, on August 17, 2026.

5. May 31, 2026

   Cat owners started writing to us after being charged for a "self-cleaning Purrify litter box" they never received, which is how we learned the fake existed. We reported the store, the domain, and the ads through the official abuse channels at Shopify, Cloudflare, GoDaddy, and Meta, and published this page so anyone can check for themselves and get their money back.

6. May 25, 2026

   Public records show the domain buypurrify .com was registered through GoDaddy, with the owner hidden behind a privacy service. The ads started running days later.

While you are here, meet the real Purrify

You found this page because of a litter box ad, so chances are you have a litter box that smells. That part we can actually help with.

Fix the litter box you already own

This is the real product: a small bag of activated carbon granules. Sprinkle the 15g trial bag onto fresh litter, mix gently, and the carbon traps odor before it reaches your nose. It costs $4.76$7.99 total, plus tax where applicable, with no separate shipping charge.

Try it for $4.76$7.99

Still want a self-cleaning litter box?

Real ones exist, and plenty are good. They share one weakness: waste sits in a sealed drawer between cycles, so the box can still smell. Our guide covers why that happens and how to keep an automatic box fresh.

Read the guide